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Shubh Milap — Refund & Cancellation Policy

Effective Date: September 5, 2024
Last Updated: September 5, 2024

This Refund & Cancellation Policy explains how cancellations, refunds, and payment-related requests are handled for paid services provided through Shubh Milap.

Shubh Milap offers tiered subscription plans (Basic, Premium, and VIP) to help users find matches. Since these are digital services, payments are generally non-refundable once the subscription is activated.

2. Refund Eligibility

Refunds are only considered in the following exceptional circumstances:

  • Duplicate Payment: If you were charged twice for the same plan.
  • Technical Failure: If payment was successful but features were not activated within 24 hours.
  • Unauthorized Transaction: If a payment was made without your consent.

3. Cancellation

Users may cancel a subscription through the application. Cancellation does not automatically mean a refund of a completed payment.

4. How to Request a Refund

To request a refund or report a issue, contact:

Support Email: hello@shubhmilap.in

Important: A successful payment does not guarantee a refund. Eligibility depends on terms and applicable law.

5. Processing Time

Approved refunds will be initiated through the original payment method. The time for the amount to appear in your account depends on your bank.

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